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Sobrino de Botín
SpanishFamous for its traditional roast suckling pig.
BYPILLOW The Citadel, Madrid Overview
BYPILLOW The Citadel is a 1-star hotel in Madrid, Spain. Rated 8.5 out of 10 based on 492 guest reviews.
BYPILLOW The Citadel is a simple, budget-friendly 1-star base in Madrid, Spain, set on Espejo, 2 in the city’s central fabric where you can get moving on foot. It suits travelers who want clean, non-smoking rooms and a straightforward stay rather than extra frills, and the guest rating of 8.5/10 suggests most visitors feel the basics are handled well. Check-in runs from 2:00 PM to 10:00 PM, which works for late arrivals, while the 11:00 AM check-out keeps mornings efficient.
Madrid’s highlights are within reach: Plaza Mayor and Mercado de San Miguel are about 2 km away, and the Royal Palace is roughly 2.5 km from the hotel. If you prefer a longer green break, Retiro Park sits around 3.5 km out, ideal for an afternoon walk and a slower pace.
Reviewers commonly mention the cleanliness and the way the property follows safety-minded procedures between stays, including room disinfection and physical distancing rules. Air conditioning is a practical plus in warm months, and the lift helps when you’re carrying bags after a day out. Families are welcome, and the overall vibe tends to fit road-trip travelers who want an easy city base without worrying about parking on-site, since parking is not available.
If you’re planning a Madrid itinerary focused on walking, museums, and old-town streets, BYPILLOW The Citadel is a sensible choice for solo explorers, couples, and families who prioritize location and dependable housekeeping over luxury touches.
Important information
If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance.Please note that this property is not adapted for guests using a wheel chair.When booking more than 2 rooms, different policies and additional supplements may apply.Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability.Please note that the schedule for reception is from 14:00hrs to 22hrs.Please keep in mind that the reservation must be paid through the Redsys payment gateway.This property does not accommodate bachelor(ette) or similar parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Should You Book BYPILLOW The Citadel?
BYPILLOW The Citadel is worth considering for its prime location and decent guest rating, but be prepared for basic amenities and limited parking options.
Best For
- Budget travelers looking for a central location to explore Madrid
- Couples wanting easy access to local attractions like Mercado San Miguel and Plaza Mayor
- Solo travelers seeking a simple, no-frills stay in a vibrant area
- Tourists prioritizing cleanliness and safety protocols during their stay
Not Ideal For
- Travelers with children due to limited amenities and lack of parking
- Guests expecting luxury or extensive services given its 1-star rating
- Those who prefer quiet accommodations, as the area can be lively
What to Expect
Upon arrival at BYPILLOW The Citadel, you are greeted by a modern yet modest lobby, with the air filled with the scent of fresh cleaning products. The vibrant streets of Madrid buzz with life just outside, inviting you to explore. After settling into your non-smoking room, you take a leisurely stroll to Mercado San Miguel, where the tantalizing aroma of tapas fills the air. In the morning, the sun streams through your window as you prepare for another day of adventure, feeling energized by the lively atmosphere around you.
Location Intelligence
BYPILLOW The Citadel is ideally situated within walking distance of major attractions like Plaza Mayor and Puerta del Sol, making it easy to immerse yourself in the local culture. The area is pedestrian-friendly, allowing for a pleasant exploration of nearby shops and eateries. Public transport options are accessible, providing further connectivity to other parts of Madrid.
Price Intelligence
With an average price of 189.07 EUR per night, BYPILLOW The Citadel is competitively priced for its central location, especially with the lowest rate found at 136.83 EUR. Booking during the cheapest month, July 2026, could yield even better savings.
Is BYPILLOW The Citadel Worth the Price?
Average Price
189
per night
From
137
per night
Cheapest Month
July
best time to book
Rooms & Comfort at BYPILLOW The Citadel
Double
The double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, an electric kettle, flat-screen TV, as...
- Minibar
- Shower
- TV
- Air conditioning
Superior Double Room
The double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, an electric kettle, flat-screen TV, as well as...
- Minibar
- Shower
- TV
- Air conditioning
Triple Room
The triple room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a wardrobe, an electric kettle, flat-screen TV, as well as...
- Minibar
- Shower
- TV
- Air conditioning
Interior Double Room
This interior-facing double room features air conditioning and electric kettle
- Minibar
- Shower
- TV
- Air conditioning
BYPILLOW The Citadel Facilities & Amenities
General
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Television in common areas
Housekeeping on request
Activities
Tour desk
Food & Drink
Screens / Barriers between staff and guests for safety
Internet
Free wired internet
Internet access
Parking & Transport
Accessible train station shuttle
No accessible train station shuttle
Reception Services
Staff adhere to local safety protocols
Contactless check-in/check-out
BYPILLOW The Citadel Photos
BYPILLOW The Citadel Location in Madrid
Closest Airports
- Adolfo Suárez Madrid-Barajas Airport 14 km
- Torrejón Airport 24 km
What's Nearby
- Plaza Mayor 0.5 km
- Mercado San Miguel 0.2 km
- Puerta del Sol 0.8 km
- La Latina Metro Station 0.4 km
Top Attractions
- Royal Palace of Madrid 1.2 km
- Thyssen-Bornemisza Museum 1.5 km
- Retiro Park 2 km
- Prado Museum 1.8 km
City Walks
- Malasaña Neighborhood 1.5 km
- Chueca Neighborhood 1.2 km
- La Latina Streets 0.5 km
- Sol to Gran Vía Walk 0.9 km
Restaurants & Cafes Nearby
Top dining spots near BYPILLOW The Citadel
2
Casa Lucio
SpanishRenowned for its delicious huevos rotos.
3
La Casa del Abuelo
SeafoodSpecializes in fresh prawns and tapas.
4
El Club Allard
FusionOffers a unique tasting menu in an elegant setting.
5
Taberna El Sur
SpanishKnown for its cozy atmosphere and authentic tapas.
6
Cafetería Granier
BakeryA delightful spot for freshly baked pastries.
7
La Taverna de El Rastro
SpanishA charming place with a great selection of wines.
8
Bocadillos La Palmera
Fast FoodFamous for its delicious sandwiches and quick bites.
9
El Tigre
TapasOffers a lively atmosphere with generous tapas.
10
DiverXO
FusionA Michelin-starred restaurant known for its creative dishes.
FAQ About BYPILLOW The Citadel
Is BYPILLOW The Citadel suitable for families?
Yes, BYPILLOW The Citadel is family-friendly, offering comfortable accommodations and easy access to nearby attractions like Plaza Mayor.
What is the check-in time at BYPILLOW The Citadel?
Check-in at BYPILLOW The Citadel is from 02:00 PM to 10:00 PM, making it convenient for travelers.
Can I find parking at BYPILLOW The Citadel?
Parking is not available at BYPILLOW The Citadel, so guests may need to consider alternative options nearby.
How far is BYPILLOW The Citadel from the nearest metro station?
La Latina Metro Station is just 0.4 km away from BYPILLOW The Citadel, making it easy to explore Madrid.
What attractions are near BYPILLOW The Citadel?
Nearby attractions include the Royal Palace, which is 1.2 km away, and the Thyssen-Bornemisza Museum, located 1.5 km from the hotel.
Does BYPILLOW The Citadel follow safety protocols?
Yes, BYPILLOW The Citadel adheres to local safety protocols, including guest room disinfection and physical distancing.
What amenities does BYPILLOW The Citadel offer?
BYPILLOW The Citadel features non-smoking rooms, air conditioning, and a tour desk to assist with local activities.
Is BYPILLOW The Citadel noisy at night?
BYPILLOW The Citadel is located in a lively area, but the hotel maintains a comfortable atmosphere for a good night's sleep.
BYPILLOW The Citadel Policies
Internet
WiFi is available in all areas and is free of charge.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.Children up to and including 2 years old stay for free when using an existing bed.You haven't added any cots.You haven't added any extra beds.
BYPILLOW The Citadel Guest Reviews
8.5
Very good
492 reviews
