Gran Via, Madrid

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.This property will not accommodate hen, stag or similar parties.Please inform Gran Via in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.A damage deposit of EUR 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.The credit card used to make the reservation must be in the name of the person staying at the property.For reservations made by a third party, the credit card holder must be present on arrival. If none of the guests is the holder of the credit card, it is necessary to contact the hotel in advance.A surcharge of EUR 25 applies for check-ins after 20:00, EUR 40 for check-ins after 21:00 and EUR 60 for check-ins after 23:00 until 1:00.Please note that the credit card holder must be present upon arrival. If none of the guests is the owner, please contact the hotel in advance.