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The Palace, a Luxury Collection Hotel, Madrid, Madrid

Hotel8.6 499 reviews

Plaza de las Cortes, 7, Madrid, Spain

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Guest rating
8.6
Very good 499 reviews
Read all reviews
Top facilities
  • Health or beauty spa nearby
  • Fitness facilities (surcharge)
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service
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The Palace, a Luxury Collection Hotel, Madrid, Madrid Overview

The Palace, a Luxury Collection Hotel, Madrid is a 5-star hotel in Madrid, Spain. Rated 8.6 out of 10 based on 499 guest reviews.

The Palace, a Luxury Collection Hotel, Madrid sits at Plaza de las Cortes, 7, placing you in the city’s most walkable museum-and-boulevard zone. This 5-star property is a strong fit for couples who want an elegant base, and for families who appreciate on-site dining and practical services like luggage storage and a lift. Non-smoking rooms and air conditioning help keep stays comfortable through Madrid’s changing temperatures.

Guests typically highlight the polished, calm feel of the hotel, with many mentioning that the staff service style matches the address. Reviewers also note that room service can be a convenient fallback after long days out, and that the on-site restaurant makes it easy to stay in rather than plan every meal. If you’re traveling with pets, The Palace is pet-friendly, which is a major plus for travelers who don’t want to compromise on location.

For nearby culture, the Prado Museum is about 1 km away and Retiro Park is roughly 1.5 km, letting you switch from galleries to greenery without long commutes. Gran Vía is around 1.1 km for shopping and evening atmosphere, while Puerta del Sol and Plaza Mayor are within a short walk for classic Madrid streetscapes.

Fitness facilities are available for a surcharge, and there’s a health or beauty spa nearby for those who want to build in recovery time. With an overall guest rating of 8.6/10 from 499 reviews, the hotel tends to work well when you want central Madrid access paired with a quieter, more refined stay.

Should You Book The Palace, a Luxury Collection Hotel, Madrid?

The Palace, a Luxury Collection Hotel, Madrid is worth considering for its prime location and luxurious amenities, but be prepared for a higher price point.

Best For

  • Art enthusiasts wanting proximity to major museums like the Prado and Reina Sofia.
  • Families seeking spacious accommodations and child-friendly policies.
  • Travelers desiring a luxurious experience in a historic setting with top-notch service.
  • Couples looking for a romantic getaway in a vibrant city.

Not Ideal For

  • Budget travelers — average prices are significantly above standard hotel rates.
  • Light sleepers — potential noise from the bustling city center.
  • Guests looking for extensive fitness facilities — options are available but at a surcharge.

What to Expect

Upon arrival, the grandeur of the hotel captivates you, with its stunning stained-glass dome welcoming you into a world of luxury. The air is filled with the aroma of freshly prepared breakfast as you step into the dining area, where a delightful buffet awaits. After a leisurely morning, you stroll through the nearby Art Triangle, soaking in the vibrant atmosphere and cultural richness of Madrid. The elegant decor and attentive staff make you feel pampered throughout your stay.

Location Intelligence

Located in the heart of Madrid, the hotel is just steps away from iconic landmarks like the Prado and Thyssen Museums, making it incredibly walkable for art lovers. Public transport options are readily available, allowing easy access to other parts of the city. The surrounding area is lively, filled with cafes and shops, enhancing the overall experience.

Price Intelligence

With an average price of 551.57 EUR per night, this hotel is on the higher end for the area. Consider booking in August 2026 for the lowest rates found at 385.69 EUR per night.

Is The Palace, a Luxury Collection Hotel, Madrid Worth the Price?

Average Price 552 per night
From 386 per night
Cheapest Month August best time to book

Rooms & Comfort at The Palace, a Luxury Collection Hotel, Madrid

The Palace, a Luxury Collection Hotel, Madrid Facilities & Amenities

General
Non-smoking rooms Air conditioning Family rooms Pets allowed Lift / Elevator Fax/photocopying Soundproof rooms Facilities for disabled guests Ironing service Car hire Packed lunches Fruits Pet bowls Beauty Services Pet basket Manicure Pedicure Guest rooms disinfected between stays Cleaning standards that are effective against Coronavirus Physical distancing rules followed Hand sanitizer in guest room and key areas Cashless payment available Fire extinguishers First aid kit available Sanitized tableware & silverware Guests can opt-out any cleaning services during stay Smoke alarms Shared stationery like menus, pens are removed Guest room sealed after cleaning Key access CCTV outside property Face masks for guests available Security alarm Key card access Television in common areas Reception hall Vegetarian menu options available Bulk dispenser for toiletries
Accessibility
Wheelchair accessible
Activities
Bicycle-friendly property
Food & Drink
Restaurant Room service Kid meals Physical distancing in dining areas Food delivered to guest room Screens / Barriers between staff and guests for safety Delivered food - securely covered Mobile app for room service Wine release events
Internet
Paid WiFi Internet access
Parking & Transport
Shuttle service (additional charge) Self parking (surcharge) Covered parking Garage Accessible shuttle No accessible shuttle
Pool & Wellness
Health or beauty spa nearby Fitness facilities (surcharge) Sauna Massage services Spa/wellness center services
Reception Services
Luggage storage Express check-in/check-out Safety deposit box Currency exchange Concierge service Staff adhere to local safety protocols Contactless check-in/check-out 24-hour security ATM/banking Front desk (limited hours) Express check-in

The Palace, a Luxury Collection Hotel, Madrid Photos

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The Palace, a Luxury Collection Hotel, Madrid Location in Madrid

Closest Airports

  • Adolfo Suárez Madrid-Barajas Airport 13 km
  • Torrejón Airport 22 km

What's Nearby

  • Calle de Alcalá 0.5 km
  • Plaza de Cibeles 0.8 km
  • Banco de España Metro Station 0.3 km
  • Teatro Español 0.4 km

Top Attractions

  • Prado Museum 1 km
  • Thyssen-Bornemisza Museum 1.2 km
  • Retiro Park 1.5 km
  • Royal Palace of Madrid 1.3 km

City Walks

  • Gran Via 1.1 km
  • Malasaña Neighborhood 1.4 km
  • Chueca Neighborhood 1.5 km
  • Salamanca District 1.6 km

Restaurants & Cafes Nearby

Top dining spots near The Palace, a Luxury Collection Hotel, Madrid

1

Sobrino de Botín

Spanish
4.8

Famed as the oldest restaurant in the world, known for its roast suckling pig.

2

Casa Lucio

Spanish
4.7

Renowned for its delicious huevos rotos and traditional Spanish dishes.

3

StreetXO

Asian Fusion
4.6

A vibrant eatery offering innovative Asian-inspired street food.

4

El Club Allard

Gourmet
4.5

A Michelin-starred restaurant known for its creative tasting menus.

5

La Vaca y La Huerta

Farm-to-Table
4.5

Specializes in seasonal dishes made from local produce.

6

Taberna El Sur

Spanish
4.4

A cozy tavern famous for its tapas and friendly atmosphere.

7

Paco Roncero Restaurante

Spanish
4.4

Offers a modern twist on traditional Spanish cuisine with an elegant setting.

8

La Rollerie

Café
4.3

A charming café known for its pastries and cozy ambiance.

9

Bocadillo de Jamón

Spanish
4.2

Famous for its delicious ham sandwiches and casual vibe.

10

Café de Oriente

Mediterranean
4.1

Offers stunning views of the Royal Palace and delightful Mediterranean dishes.

FAQ About The Palace, a Luxury Collection Hotel, Madrid

Is The Palace, a Luxury Collection Hotel, Madrid family-friendly?

Yes, The Palace is family-friendly, offering family rooms and amenities that cater to guests of all ages.

Does The Palace, a Luxury Collection Hotel, Madrid allow pets?

Yes, pets are allowed at The Palace, making it a great option for travelers who wish to bring their furry companions.

What is the check-in time at The Palace, a Luxury Collection Hotel, Madrid?

Check-in at The Palace is from 03:00 PM to 12:00 AM, allowing for flexibility upon arrival.

How far is the Prado Museum from The Palace, a Luxury Collection Hotel, Madrid?

The Prado Museum is approximately 1 km away, making it an easy walk for art enthusiasts.

Can I find fitness facilities at The Palace, a Luxury Collection Hotel, Madrid?

Yes, The Palace offers fitness facilities for guests, available for a surcharge.

What are the nearby attractions to The Palace, a Luxury Collection Hotel, Madrid?

Nearby attractions include the Thyssen-Bornemisza Museum (1.2 km) and the Royal Palace of Madrid (1.3 km).

Is The Palace, a Luxury Collection Hotel, Madrid noisy at night?

The Palace is located in a vibrant area, but the hotel provides soundproofed rooms for a comfortable stay.

How far is the nearest metro station from The Palace, a Luxury Collection Hotel, Madrid?

The nearest metro station, Banco de España, is just 0.3 km away, providing easy access to the city.

The Palace, a Luxury Collection Hotel, Madrid Policies

Pets

Pets are allowed. No extra charges.

Parking

Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.Children up to and including 2 years old stay for free when using an available cot.Children up to and including 1 year old stay for free when using an existing bed.Children from 2 years old to 11 years old stay for € 55 per person per night when using an existing bed.You haven't added any extra beds.Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Internet

WiFi is available in the hotel rooms and costs EUR 19 per 24 hours.

The Palace, a Luxury Collection Hotel, Madrid Guest Reviews

8.6
Very good

499 reviews

Cleanliness 8.3
Service 8.9
Location 9.1
Room Quality 8.4
Amenities 8.7
Value for Money 8.5
Food and Beverage 8.3
Overall Experience 8.7
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