Park Grand London Lancaster Gate, London

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Guests under the age of 18 can only check in with a parent or official guardian.Please note, the credit card used to make the booking must be presented upon check-in.Payment Information (Multiple Bookings): For guests that make a reservation for 9 rooms or more, the hotel will charge the credit card with 25% of the total booking cost at the time of booking. This amount is non-refundable. The remaining 75% will be charged to guest's credit card 14 days before arrival date. The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.Cancellation Policy (Multiple Bookings): If guests make a reservation for 9 rooms or more, cancellations made less than 28 days before arrival will result in the hotel charging the credit card with the cost of the entire reservation.In case of advance purchase bookings: The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements