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Guest rating
9.0
Exceptional 49 reviews
Read all reviews
Top facilities
  • Express check-out
  • Free WiFi
  • Luggage storage
  • Express check-in/check-out
  • Wheelchair accessible
  • Television in common areas
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Helena Hotel, Chania Overview

Helena Hotel is a 3-star hotel in Chania, Greece. Rated 9.0 out of 10 based on 49 guest reviews.

Helena Hotel is a 3-star base in Chania, Greece, placed on Sali Helidonaki 14 in the Old Town area where you can step out into the city’s historic streets. With a guest rating of 9/10 from 49 reviews, it’s a solid choice for solo explorers and couples who want an easy walk to key sights without paying for extra frills. Check-in runs from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM, so it suits travelers with flexible plans.

Location matters here: you’re about 0.9 km from the Old Venetian Harbor, roughly 1.0 km from the Chania Archaeological Museum, and within about 1.4 km of the Chania Lighthouse. Reviews commonly highlight the practical help from the multilingual staff, plus the convenience of luggage storage when your plans don’t match the arrival and departure times. Guests also mention the smoothness of express check-in and express check-out, which helps when you’re moving on to another island or a day trip.

In terms of day-to-day comfort, the hotel includes free WiFi and a safe-deposit box at the front desk, useful for keeping passports and valuables secure while you’re out exploring. The front desk has limited hours, so it’s worth planning around that if you anticipate late questions.

Overall, Helena Hotel works well when your priority is being in the Old Town walking loop—close to museums, harbor promenades, and evening dining—while still keeping the stay simple and manageable.

Important information

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Should You Book Helena Hotel?

The Helena Hotel is a solid choice for budget-conscious travelers seeking a convenient stay in Chania's Old Town, thanks to its high guest rating and essential amenities. However, it may not offer the luxury experience some guests might expect from a 3-star hotel.

Best For

  • Budget travelers looking for a comfortable base in Chania's historic area
  • Couples wanting easy access to local attractions and dining options
  • Solo travelers who appreciate free WiFi and express check-in/check-out services
  • Families needing a wheelchair accessible option with basic amenities

Not Ideal For

  • Light sleepers, as the hotel may experience noise from the vibrant Old Town
  • Travelers seeking extensive hotel amenities or luxury services
  • Guests who prefer 24-hour front desk service, as the front desk has limited hours

What to Expect

Upon arrival at the Helena Hotel, you are greeted by the friendly multilingual staff, who assist with the express check-in process. The atmosphere is warm and inviting, with a communal living room that encourages mingling with fellow guests. As you step outside, the charming cobblestone streets of Old Town beckon, filled with local shops and cafes. Mornings start with the aroma of fresh pastries wafting from nearby bakeries, making it easy to grab a quick breakfast before exploring the beautiful harbor.

Location Intelligence

The hotel is situated in the heart of Chania's Old Town, making it incredibly walkable to key attractions like the Venetian Harbor and local markets. Public transport options are available nearby, but many guests find that they can easily explore the area on foot. The vibrant atmosphere of the Old Town offers a rich blend of history and modern amenities.

Price Intelligence

Rooms start from 69 EUR per night, with a yearly average of 130 EUR. Prices vary significantly throughout the year — April offers the best rates, with savings of up to 65% compared to peak periods. Book early for the best deals.

Is Helena Hotel Worth the Price?

Average Price 130 € per night
From 69 € per night
Cheapest Month April best time to book

Per night, 7-night stay, 2 adults · checked 26th March 2026

Rooms & Comfort at Helena Hotel

Helena Hotel Facilities & Amenities

General
Television in common areas
Accessibility
Wheelchair accessible
Activities
Tours/ticket assistance
Internet
Free WiFi
Parking & Transport
Free self parking
Reception Services
Express check-out Luggage storage Express check-in/check-out Safe-deposit box at front desk Multilingual staff Front desk (limited hours)

Helena Hotel Photos

Helena Hotel, Chania – photo 1
Helena Hotel, Chania – photo 2
Helena Hotel, Chania – photo 3
Helena Hotel, Chania – photo 4
Helena Hotel, Chania – photo 5

Helena Hotel Location in Chania

Closest Airports

  • Chania International Airport 14 km
  • Heraklion Airport 140 km

What's Nearby

  • Old Venetian Harbor 0.5 km
  • Chania Market 1 km
  • Municipal Garden 1.2 km
  • Archaeological Museum of Chania 0.7 km

Top Attractions

  • Chania Lighthouse 0.6 km
  • Firka Fortress 0.4 km
  • Nea Chora Beach 1.5 km
  • Etz Hayyim Synagogue 0.3 km

City Walks

  • Old Town of Chania 0.2 km
  • Venetian Harbor Promenade 0.5 km
  • Kastelli Hill 0.6 km
  • Chania Old Market 1 km

Restaurants & Cafes Nearby

Top dining spots near Helena Hotel

1

Tamam

Mediterranean
4.8

Known for its fresh seafood and traditional Cretan dishes.

2

La Bodega

Spanish
4.7

A cozy spot famous for its tapas and vibrant atmosphere.

3

To Stachi

Greek
4.6

Offers authentic Cretan dishes made from local ingredients.

4

Karnagio

Seafood
4.5

A charming place with stunning sea views and fresh catches.

5

Glossitses

Cretan
4.5

Features a delightful garden setting with traditional meals.

6

Mokka

Cafe
4.4

A great spot for coffee lovers and light snacks.

7

Salis

Italian
4.3

Renowned for its homemade pasta and warm ambiance.

8

Pallas

International
4.2

Offers a diverse menu with a focus on local flavors.

9

Kavouras

Greek
4.1

A local favorite for its hearty portions and friendly service.

10

Koutourou

Cretan
4.0

Specializes in traditional Cretan cuisine with a modern twist.

FAQ About Helena Hotel

Is the Helena Hotel suitable for families?

Yes, the Helena Hotel is suitable for families, offering amenities like luggage storage and express check-in/check-out to make your stay more convenient.

How far is the Helena Hotel from the Old Venetian Harbor?

The Helena Hotel is just 0.5 km away from the Old Venetian Harbor, making it a perfect base for exploring this beautiful area.

What are the check-in and check-out times at Helena Hotel?

Check-in at the Helena Hotel is from 03:00 PM to 11:00 PM, while check-out is at 11:00 AM.

Does Helena Hotel offer free WiFi?

Yes, Helena Hotel provides complimentary WiFi access for all guests, allowing you to stay connected during your visit.

Can I store my luggage at Helena Hotel after check-out?

Yes, the Helena Hotel offers luggage storage facilities, so you can explore Chania without the burden of your bags after check-out.

How far is Chania International Airport from Helena Hotel?

Chania International Airport is approximately 14 km away from the Helena Hotel, making it easily accessible for travelers.

Is the Helena Hotel wheelchair accessible?

Yes, the Helena Hotel is wheelchair accessible, ensuring comfort for all guests.

What attractions are near Helena Hotel?

Nearby attractions include the Chania Lighthouse, just 0.6 km away, and the Municipal Garden, located 1.2 km from the hotel.

Good to Know at Helena Hotel

Check-in & check-out
  • Check-in from 3:00 pm to 11:00 pm
  • Check-out until 11:00 am
Other policies
  • Pets: Pets not allowed
  • Sustainability Certifications: Property confirms they are implementing guest safety measures
  • Children and extra beds: No rollaway/extra beds available
  • General: Guests are provided with free hand sanitizer
  • General: Staff temperature checks are conducted regularly
  • General: Cashless transactions are available
  • Guest type: Essential workers only - NO
  • Accessibility: No elevators
  • General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • General: Staff wears personal protective equipment
  • General: Temperature checks are available to guests
  • General: Property is cleaned with disinfectant
  • General: Social distancing measures are in place
  • General: Professional property host/manager
  • General: Property follows regional sanitization guidelines Health First (Greece)
  • Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
  • General: Shield between guests and staff in main contact areas
  • General: Masks are compulsory at the property

Helena Hotel Guest Reviews

9.0
Exceptional

49 reviews

Cleanliness 8.4
Service 9.9
Location 9.9
Room Quality 7.9
Amenities 8.9
Value for Money 8.8
Food and Beverage 8.9
Overall Experience 9.4
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