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Le Parc Franck Putelat
FrenchA Michelin-starred restaurant offering exquisite French cuisine.
Hôtel Le Donjon - Cœur de La Cité Médiévale, Carcassonne Overview
Hôtel Le Donjon - Cœur de La Cité Médiévale is a 4-star hotel in Carcassonne, France. Rated 8.4 out of 10 based on 3,222 guest reviews.
Hôtel Le Donjon - Cœur de La Cité Médiévale in Carcassonne, France, is a 4-star hotel located at 2 Rue Du Comte Roger, offering an enchanting experience for families and couples alike. Just steps away from the iconic Cité de Carcassonne, the hotel features individually decorated rooms with views of the ancient ramparts or lush gardens. Guests can enjoy delightful amenities such as a restaurant serving traditional French cuisine and a terrace for relaxation. The hotel is also pet-friendly, welcoming furry companions. Nearby attractions include the Château Comtal, only 0.5 km away, and the Basilica of Saint-Nazaire, just a short stroll at 0.6 km. The personal touch of guest education on local ecosystems and culture sets this hotel apart, making it a unique base for exploring the rich history of the area. Whether you're wandering through the medieval streets or enjoying a buffet breakfast, Hôtel Le Donjon ensures a memorable stay in Carcassonne.
Important information
The address of the car park is:32 Chemin des Ourtets, 11000, Carcassonne.The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Should You Book Hôtel Le Donjon - Cœur de La Cité Médiévale?
Worth booking if you want a highly rated 4-star base inside Carcassonne’s medieval Cité, with the convenience of being essentially next door to the main sights. The 8.4/10 guest rating across 3,222 reviews suggests strong overall satisfaction for a location-focused stay.
Best For
- Couples seeking a romantic, walk-everywhere stay in the heart of the Cité, with major landmarks within about a 10–15 minute walk
- Families who want a central base for sightseeing, plus family rooms and the ability to travel with children
- Pet owners looking for a hotel that explicitly allows pets while staying in a very walkable historic area
- Travelers who value comfort features like air conditioning and non-smoking rooms, while also having on-site dining options like a restaurant and room service
Not Ideal For
- Travelers who prefer driving and easy parking access, since the hotel is positioned in the Cité area and the provided info emphasizes walkability to attractions rather than car convenience
- Light sleepers who may be sensitive to activity levels in a very central tourist zone (the data doesn’t confirm noise, but the location implies higher foot traffic)
- Guests who need very early or late check-in flexibility, since check-in starts at 04:00 PM and ends at 12:00 AM
What to Expect
You arrive to a 4-star hotel set right in the medieval Cité area, making it easy to step out and immediately feel the historic atmosphere. With Cité de Carcassonne just 0.1 km away, you can spend the day walking to nearby highlights like Château Comtal and the Basilica of Saint-Nazaire without relying on transport. Reviews are generally positive, reflected in the 8.4/10 score from 3,222 guests, suggesting guests like the overall experience and convenience. In the evenings, you can return for on-site dining at the restaurant or use room service, then enjoy a quieter moment on the terrace.
Location Intelligence
The hotel’s location is extremely convenient for sightseeing: Cité de Carcassonne is 0.1 km away, with Château Comtal at 0.5 km and the Basilica of Saint-Nazaire at 0.6 km. For broader exploring, Carcassonne Museum is about 1 km and Pont Vieux is about 1.3 km, both within a walkable radius. The closest airport is Carcassonne Airport at 5 km, with Toulouse-Blagnac at 90 km if you’re flying in from farther away.
Price Intelligence
Rooms start from 104 EUR per night, with a yearly average of 144 EUR. Prices vary significantly throughout the year — January offers the best rates, with savings of up to 66% compared to peak periods. Book early for the best deals.
Is Hôtel Le Donjon - Cœur de La Cité Médiévale Worth the Price?
Average Price
144 €
per night
From
104 €
per night
Cheapest Month
January
best time to book
Per night, 7-night stay, 2 adults · checked 12th October 2026
Rooms & Comfort at Hôtel Le Donjon - Cœur de La Cité Médiévale
Suite
- 35 m²
- Sleeps 4
- 2 × Twin bed + Queen bed
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV, soundproof walls, a mini-bar,...
- Air conditioning
- Private bathroom
- Coffee machine
- Minibar
Junior Suite
- Sleeps 4
- Double bed + Twin bed + Trundle bed
1 Double Bed, 1 Twin Bed and 1 Twin Trundle BedIndividually decorated roomLayout - Bedroom and living roomInternet - Free WiFi Entertainment - 23-inch TVFood & Drink - Coffee/tea maker, minibar (fees...
- Private bathroom
- Free WiFi
- Coffee/tea maker
- Minibar
Family Room
- Sleeps 4
- Queen Bed + Sofa bed
1 Queen Bed and 1 Double Sofa BedIndividually decorated roomInternet - Free WiFi Entertainment - 23-inch TVFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service...
- Private bathroom
- Free WiFi
- Coffee/tea maker
- Minibar
Superior Triple Room
- 25 m²
- Sleeps 3
- Twin bed + Queen bed
The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room features a mini-bar, a wardrobe, a safe...
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Hôtel Le Donjon - Cœur de La Cité Médiévale Facilities & Amenities
General
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Outdoor furniture
Pet bowls
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
CCTV outside property
Access to health care professionals
Security alarm
Key card access
Supervised childcare/activities
Television in common areas
Housekeeping on request
Reception hall
Japanese garden
Food & Drink
Restaurant
Room service
Physical distancing in dining areas
Screens / Barriers between staff and guests for safety
Wine release events
Internet
Free wired internet
Internet access
Parking & Transport
Electric bicycle charging station
Self parking (surcharge)
Covered parking
Secured parking
Reception Services
Luggage storage
Express check-in/check-out
Safety deposit box
Staff adhere to local safety protocols
24-hour security
Front desk (limited hours)
Express check-in
Hôtel Le Donjon - Cœur de La Cité Médiévale Photos
Hôtel Le Donjon - Cœur de La Cité Médiévale Location in Carcassonne
Closest Airports
- Carcassonne Airport 5 km
- Castres-Mazamet Airport 60 km
- Toulouse-Blagnac Airport 90 km
What's Nearby
- Carcassonne Train Station 2 km
- Place Carnot 1 km
- Bastide Saint-Louis 1.5 km
- Château Comtal 0.5 km
- Cité de Carcassonne 0.1 km
Top Attractions
- Cité de Carcassonne 0.1 km
- Château Comtal 0.5 km
- Basilica of Saint-Nazaire 0.6 km
- Carcassonne Museum 1 km
- Pont Vieux 1.3 km
City Walks
- La Cité 0.1 km
- Bastide Saint-Louis 1.5 km
- Place Carnot 1 km
- Rue de Verdun 1.2 km
Restaurants & Cafes Nearby
Top dining spots near Hôtel Le Donjon - Cœur de La Cité Médiévale
2
Auberge de la Trivalle
FrenchCharming ambiance with a focus on local ingredients.
3
Restaurant La Marquière
FrenchTraditional dishes served in a cozy setting.
4
Le Café de la Cité
CafePerfect for a light meal or coffee with a view.
5
La Table de la Bastide
MediterraneanMediterranean flavors in a relaxed atmosphere.
6
Le 37
FrenchInnovative dishes with a modern twist.
7
L'Escargot
FrenchKnown for its escargots and traditional French fare.
8
Les Cuisines de la Cité
FrenchA delightful mix of local and seasonal dishes.
9
Le Bistro d'Alice
FrenchA cozy bistro with a warm atmosphere.
10
Pizzeria La Cité
ItalianDelicious pizzas in a casual setting.
FAQ About Hôtel Le Donjon - Cœur de La Cité Médiévale
Is Hôtel Le Donjon - Cœur de La Cité Médiévale suitable for families?
Yes, Hôtel Le Donjon is family-friendly and offers amenities like family rooms and a welcoming atmosphere for children.
Does Hôtel Le Donjon allow pets?
Yes, pets are allowed at Hôtel Le Donjon, making it a great option for travelers with furry friends.
What are the check-in and check-out times at Hôtel Le Donjon?
Check-in is from 4:00 PM to 12:00 AM, and check-out is at 12:00 PM.
How far is Hôtel Le Donjon from the Carcassonne Train Station?
Hôtel Le Donjon is approximately 2 km from the Carcassonne Train Station, making it accessible for travelers.
Can I enjoy local cuisine at Hôtel Le Donjon?
Yes, the hotel features an on-site restaurant where guests can savor traditional French cuisine.
Is Hôtel Le Donjon noisy due to its central location?
While located in a lively area, Hôtel Le Donjon offers a comfortable retreat with soundproof rooms to ensure a restful stay.
What nearby attractions can I visit from Hôtel Le Donjon?
Attractions such as the Cité de Carcassonne and Château Comtal are just a short walk away from the hotel.
Is Hôtel Le Donjon worth the price?
With its unique location, charming accommodations, and excellent amenities, Hôtel Le Donjon offers great value for a memorable stay in Carcassonne.
Good to Know at Hôtel Le Donjon - Cœur de La Cité Médiévale
- Check-in & check-out
- Check-in from 4:00 pm to 12:00 am
- Check-out until 12:00 pm
- Children & extra beds
Children are welcome.
- Pets
Pets are allowed.
- Accessibility
- Facilities for disabled guests
- Accessible parking
- Taxes & fees
- City tax (USD 3.47 per adult, per night) – not included, usually paid at the hotel
- VAT (10%) – included in the price
- Other policies
- Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
- Internet: WiFi is available in all areas and is free of charge.
- Children and extra bed policy: Children of any age are allowed.Children up to and including 2 years old stay for free when using an available cot.Children up to and including 11 years old stay for free when using an existing bed.You haven't added any extra beds.Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Pets: Pets are allowed. Charges may be applicable.
- Parking: Private parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.
Hôtel Le Donjon - Cœur de La Cité Médiévale Guest Reviews
8.4
Very good
3,222 reviews
