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Faustino Restaurant
MediterraneanA refined Mediterranean table with both buffet and à la carte options, ideal for relaxed 5-star dining without leaving the property.
Faustino Gran Relais & Chateaux, Ciutadella Overview
Faustino Gran Relais & Chateaux is a 5-star hotel in Ciutadella, Spain. Rated 9.6 out of 10 based on 679 guest reviews.
Faustino Gran Relais & Chateaux in Ciutadella, Spain, is built around a rare sense of place: three palaces dating back to the 16th, 17th, and 18th centuries, with rooms that feel distinct rather than interchangeable. Located on Calle de Sa Muradeta, the address puts you within easy reach of the city’s historic core, so you can step out for sightseeing without relying on a car. Guest feedback is consistently strong, with a 9.6/10 rating from 679 reviews, and many visitors point to the atmosphere and the care in how the stay is run.
The on-site Faustino restaurant supports different dietary needs and serves Mediterranean cuisine with both buffet and à la carte choices for breakfast, which helps when your group’s schedules vary. For downtime, the property’s spa circuit is designed for slow recovery, with a hammam and sauna that guests often mention as a highlight after a day in the sun. Air conditioning and non-smoking rooms add practical comfort, while the swimming pool and terrace give you a place to linger between outings.
Families are welcome, and the hotel also has family rooms, which can make it easier to keep everyone together. If you’re planning a romantic break, the palace setting and quiet, composed service tend to land well with couples; if you’re travelling with kids, the overall tone feels more considered than chaotic. For context, Ciutadella Cathedral is about 1 km away, and the harbour area at Port de Ciutadella is roughly 2 km, making it straightforward to mix culture with coastal walks.
Important information
When booking more than 4 rooms, different policies and additional supplements may apply.
Should You Book Faustino Gran Relais & Chateaux?
Worth booking if you want a high-end, character-rich stay in Ciutadella, backed by excellent guest sentiment (9.6/10 from 679 reviews). It’s a strong fit for travelers prioritizing distinctive rooms and a refined, relaxed pace over purely beach-front convenience.
Best For
- Couples seeking a premium, romantic base with standout, non-interchangeable rooms
- Travelers who value heritage ambiance, since the property is built around three palaces from the 16th, 17th, and 18th centuries
- Food-focused guests who want on-site dining options (Faustino Restaurant) and easy access to local Mediterranean and seafood restaurants
- Families who want a 5-star property where children are allowed and who may appreciate family rooms and a pool
Not Ideal For
- Travelers who want to be right next to the biggest coastal highlights, since major coves like Cala Turqueta and Cala Macarella are 24–27 km away
- Guests who prefer fully included fitness/spa access, since fitness facilities are listed as a surcharge and spa is described as nearby rather than on-site
What to Expect
Arriving at Faustino feels like stepping into a carefully preserved historic setting, with the stay centered on three palaces that give the rooms a distinct sense of place. Days can be paced around the pool and terrace, with the option of dining at Faustino Restaurant or ordering room service. In the surrounding area, you can reach nearby dining spots such as Restaurante Sa Roqueta, Café Balear, and Es Tast de Ciutadella for a change of scene. Guests consistently rate the experience highly, with the 9.6/10 score suggesting a stay that feels polished and memorable rather than generic.
Location Intelligence
Calle de Sa Muradeta places you in Ciutadella with access to local restaurants like Faustino Restaurant, Restaurante Sa Roqueta, and Es Tast de Ciutadella. If you’re planning day trips to beaches and coves, Cala Turqueta (24 km), Cala Macarella (27 km), and Naveta des Tudons (13 km) are within driving distance from the area; Castell de Sant Nicolau is closer at 2.6 km.
Rooms & Comfort at Faustino Gran Relais & Chateaux
Villa with Private Pool and Spa access
- 280 m²
- Sleeps 7
- Double bed + Twin bed + Double bed
Spacious and private villa with independent access, it has three double rooms with exceptional views of the port of Ciutadella and one single room, which can accommodate up to 8 people. With the...
- Terrace
- Private pool
- Kitchen
- Air conditioning
Historic Double Room
- 20 m²
- Sleeps 2
- Queen bed
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite...
- Air conditioning
- Private bathroom
- Shower
- Minibar
Deluxe Premier with View and Spa access
- 22 m²
- Sleeps 2
- Queen bed
Spacious room with privileged views of emblematic places of Ciutadella, such as the port, the cathedral or the old town with a waterfall shower and some of them have a freestanding bathtub as well.
- Air conditioning
- Private bathroom
- Shower
- Minibar
Single Room with Spa Access
- 15 m²
- Sleeps 1
- Twin bed
Cozy single room overlooking our garden and pool.
- Air conditioning
- Private bathroom
- Shower
- Minibar
Faustino Gran Relais & Chateaux Facilities & Amenities
General
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Hammam
Non-smoking throughout
Fruits
Beauty Services
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Security alarm
Thermometers for guests provided by property
Supervised childcare/activities
Television in common areas
Housekeeping on request
Reception hall
Japanese garden
Swimming nearby
Vegetarian menu options available
Paddle boating nearby
Activities
Tour desk
Board games/puzzles
Scuba diving on site
Snorkeling on site
Games
Horse riding nearby
Bicycle-friendly property
Beach
Beach umbrellas
Food & Drink
Restaurant
Room service
Kid meals
Physical distancing in dining areas
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Snack bar/deli
Wine release events
Internet
Free wired internet
Internet access
Parking & Transport
Shuttle service (additional charge)
Self parking (surcharge)
Covered parking
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Pool & Wellness
Health or beauty spa nearby
Fitness facilities (surcharge)
Swimming pool
Sauna
Massage services
Spa/wellness center services
Access to nearby indoor pool
Exercise/lap pool
Reception Services
Luggage storage
Concierge service
Staff adhere to local safety protocols
Contactless check-in/check-out
Front desk (limited hours)
Faustino Gran Relais & Chateaux Photos
Faustino Gran Relais & Chateaux Location in Ciutadella
Closest Airports
- Menorca Airport (MAH) 48 km
- Palma de Mallorca Airport (PMI) 156 km
- Ibiza Airport (IBZ) 255 km
What's Nearby
- Ciutadella Cathedral (Catedral de Menorca) 1.0 km
- Plaça des Born (city square) 1.1 km
- Port de Ciutadella 2.0 km
- Cala de Santandria (beach area) 6.0 km
- Cala Bosch (beach area) 18 km
Top Attractions
- Naveta des Tudons 13 km
- Cala Turqueta 24 km
- Cales Coves (coastal coves) 10 km
- Castell de Sant Nicolau 2.6 km
- Cala Macarella 27 km
City Walks
- Old Town lanes around Plaça des Born 1.1 km
- Cathedral area walk (Catedral de Menorca) 1.0 km
- Harbour stroll to Port de Ciutadella 2.0 km
- Passeig and viewpoints toward Castell de Sant Nicolau 2.6 km
Restaurants & Cafes Nearby
Top dining spots near Faustino Gran Relais & Chateaux
2
Restaurante Sa Roqueta
SeafoodLocal seafood-focused plates in a warm setting, popular with visitors who want Menorca flavors close to the centre.
3
Café Balear
Spanish tapas & coffeeA classic stop for tapas and coffee in Ciutadella, convenient for a pre- or post-walk bite.
4
Es Tast de Ciutadella
Modern SpanishSmall-plate modern Spanish cooking that suits diners who like to sample a few different flavours.
5
Restaurante Ses Voltes
MediterraneanMediterranean dishes served in a characterful dining room, a good match for an unhurried evening in town.
6
Bar Nou
Spanish tapasCasual tapas and drinks in the heart of Ciutadella, handy for a quick meal between sightseeing stops.
7
Restaurante El Olivo
InternationalComforting international choices that work well for groups with mixed tastes.
8
Restaurante La Reina
Spanish & MediterraneanA family-friendly dining room serving Spanish and Mediterranean classics at an easy pace.
9
Cafeteria Ses Voltes
Café & pastriesA straightforward café stop for pastries and light meals near the old-town streets.
10
Restaurante Puerto Antiguo
SeafoodSeafood-forward plates near the harbour, suited to diners who want a coastal setting.
FAQ About Faustino Gran Relais & Chateaux
Is Faustino Gran Relais & Chateaux best for families?
Yes, Faustino Gran Relais & Chateaux is family-friendly and allows children, with family rooms available. Guests can also use the hotel’s swimming pool and terrace for downtime between sightseeing, which helps keep a family schedule manageable.
How walkable is the area around Faustino Gran Relais & Chateaux in Ciutadella?
The hotel is about 1 km from Ciutadella Cathedral and roughly 1.1 km from Plaça des Born, so you can cover major sights on foot. Port de Ciutadella is around 2 km away, which is also walkable for many visitors.
Does Faustino Gran Relais & Chateaux have a spa?
Yes. The hotel’s spa experience includes a hammam and sauna, which guests commonly describe as a standout for relaxation. It’s a good option when you want a quiet reset after exploring Ciutadella and the surrounding coastline.
What dining options are available at Faustino Gran Relais & Chateaux?
Faustino Gran Relais & Chateaux has an on-site restaurant serving Mediterranean cuisine, with breakfast available as both buffet and à la carte. The restaurant also caters to diverse dietary needs, and room service is available for added flexibility.
How far is Faustino Gran Relais & Chateaux from Menorca Airport?
Menorca Airport (MAH) is approximately 48 km from Faustino Gran Relais & Chateaux. The drive time can vary with traffic, so it’s wise to plan extra buffer if you’re arriving during busier periods.
Does Faustino Gran Relais & Chateaux offer non-smoking rooms and air conditioning?
Yes. The hotel provides non-smoking rooms and air conditioning, which can make a noticeable difference in comfort during warmer months. These features are especially helpful if you plan to rest between daytime excursions.
Is Faustino Gran Relais & Chateaux suitable for couples?
It’s a strong fit for couples. The palace setting across three historic buildings, combined with the spa hammam and sauna and a calm terrace-and-pool atmosphere, tends to appeal to travellers seeking a more intimate, heritage-focused stay.
What are the check-in and check-out times at Faustino Gran Relais & Chateaux?
Check-in runs from 03:00 PM to 12:00 AM, and check-out is at 11:00 AM. If you have a late arrival plan, confirm timing with the hotel in advance so your schedule aligns with reception hours.
Good to Know at Faustino Gran Relais & Chateaux
- Check-in & check-out
- Check-in from 3:00 pm to 12:00 am
- Check-out until 11:00 am
- Children & extra beds
Children are welcome.
- Accessibility
Facilities for disabled guests
- Other policies
- Internet: WiFi is available in all areas and is free of charge.
- Pets: Pets are not allowed.
- Parking: Private parking is possible at a location nearby (reservation is not needed) and costs EUR 60 per day.
- Children and extra bed policy: Children of any age are allowed.Children up to and including 2 years old stay for free when using an available cot.Children up to and including 2 years old stay for free when using an existing bed.People no matter the age stay for € 100 per person per night when using an available extra bed.Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Faustino Gran Relais & Chateaux Guest Reviews
9.6
Exceptional
679 reviews
