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Kaiserhof Superior, Ellmau Overview
Kaiserhof Superior is a 5-star hotel in Ellmau, Austria. Rated 9.6 out of 10 based on 30 guest reviews.
Junior Suite rooms at Kaiserhof Superior come with a minibar, air conditioning, and a shower. Superior Suite rooms also include a minibar, shower, and an in-room safety deposit box. Guests rate the hotel highly, with service scoring 10/10 and location 9.8/10, and the overall experience reaching 9.9/10.
Ellmau centre is 1.2 km away, and the area works well for active stays thanks to hiking, cycling and fishing available nearby. For downtime, the hotel has a swimming pool and two individual SPA areas spread over 4 floors, plus a rooftop mountain pool with panoramic views and a natural swimming pond in summer. Food is a standout too, with food and beverage scoring 10/10 and guests highlighting delicious food and drink options. Families are welcome, as children are allowed and there are family rooms. If you’re arriving by car, free parking is available, and WiFi is offered throughout, with free WiFi listed as well.
Important information
Please note that pets can only be accommodated upon request and at a surcharge.A deposit may be required at the property.
Should You Book Kaiserhof Superior?
Book Kaiserhof Superior if you want top-rated service and food, with an exceptional guest score of 9.6/10 from 30 reviews. The trade-off is that pets are only accommodated on request and at a surcharge.
Best For
- Couples and romantic getaways: high guest scores for location (9.8) and overall experience (9.9), plus comfortable rooms (review summary).
- Food-focused travellers: Food and Beverage scored 10, with delicious food and drink options (review summary).
- Active travellers and hikers: hiking and cycling are listed, and notable mountains are within walking distance (e.g., Hartkaiser 2.0 km).
- Families: children are allowed and family rooms are available.
Not Ideal For
- Travellers bringing pets: pets are only accommodated upon request and at a surcharge (important information).
What to Expect
Check-in runs from 03:00 PM to 10:00 PM, with check-out at 11:00 AM. Free parking is available, and there’s a 24-hour front desk plus WiFi (Free WiFi and WiFi available). The property has a swimming pool, fitness facilities, and a restaurant with room service. For nearby sights, Sankt Michael is about 1.3 km away on foot, while Hartkaiser is about 2.0 km away on foot.
Location Intelligence
Ellmau centre is 1.2 km from the hotel. Sankt Michael is 1.3 km away on foot, and Hartkaiser is 2.0 km away on foot.
Rooms & Comfort at Kaiserhof Superior
Double Room
- 35 m²
- Sleeps 4
- Sofa bed + Queen bed
Room with wooden, Tyrolean-style furniture.
- Terrace
- Private bathroom
- Shower
- Coffee machine
Single Room
- 22 m²
- Sleeps 1
- Twin bed
Single room with a spacious balcony and panoramic views of the Wilder Kaiser Mountain.
- Private bathroom
- Shower
- Coffee machine
- Minibar
Junior Suite
- 42 m²
- Sleeps 4
- Extra-large double bed (Super-king size) + Sofa bed
Spacious, individually designed junior suite featuring oakwood, nutwood or ivory-colored nutwood.
- Terrace
- Air conditioning
- Private bathroom
- Shower
Superior Suite
- 70 m²
- Sleeps 5
- Extra-large double bed (Super-king size) + Sofa bed
This suite either features a bedroom and a separate living room, or a large joint bedroom and living room. Each suite has a different theme.
- Terrace
- Air conditioning
- Private bathroom
- Shower
Kaiserhof Superior Facilities & Amenities
General
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
Laundry
Fishing
Cycling
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Packed lunches
Babysitting/child services
Billiards
Hammam
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Minimarket on site
Special diet menus - on request
Allergy-free room
Kids' outdoor play equipment
Lockers
Indoor play area
Public transport tickets
Open-air bath
Kids' club
Hot spring bath
Outdoor furniture
Picnic area
Sun umbrellas
Fruits
Pet bowls
Beauty Services
Pet basket
Manicure
Pedicure
Hair Salon Services
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Security alarm
Thermometers for guests provided by property
Key card access
Live music/performance
Themed dinner nights
Broadcast Live sport events
Cooking class
Aerobics
Accessibility
Wheelchair accessible
Activities
Hiking
Tour desk
Horse riding
Golf course
Children's playground
Skiing
Games room
Table tennis
Ski storage
Board games/puzzles
Water park
Evening entertainment
Ski school
Ski-to-door access
Ski pass vendor
Walking tours
Bike tours
Tour/class on local culture
Beach
Sun loungers or beach chairs
Food & Drink
Restaurant
Room service
Bar
Breakfast in the room
Barber/beauty shop
Kid meals
Snack bar
Pool bar
Wine/champagne
Coffee Shop on site
Laundry washed per local authority guidelines
Physical distancing in dining areas
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Internet
WiFi available
Free WiFi
Parking & Transport
Parking
Free Parking
Airport shuttle
Valet parking
Private parking
Accessible parking
Airport shuttle (additional charge)
Parking garage
Electric vehicle charging station
Shuttle service (free)
Shuttle service
Pool & Wellness
Fitness facilities
Fitness center
Swimming pool
Sauna
Massage services
Spa/wellness center
Outdoor pool
Outdoor pool - seasonal
Pool with view
Heated pool
Indoor pool
Rooftop pool
Spa/wellness center services
Fence around pool
Steam room
Fitness/spa locker rooms
Yoga classes
Pool cover
Fitness classes
Personal trainer
Reception Services
24-hour front desk
Luggage storage
Express check-in/check-out
Safety deposit box
Currency exchange
Private check-in/check-out
Concierge service
ATM/cash machine on site
Staff adhere to local safety protocols
Contactless check-in/check-out
24-hour security
Kaiserhof Superior Photos
Kaiserhof Superior Location in Ellmau
Closest Airports
- Salzburg Airport (SZG) 62 km
- Innsbruck Airport (INN) 76 km
- Munich Airport (MUC) 101 km
What's Nearby
- Sankt Michael 1.3 km
Top Attractions
- Hartkaiser 2.0 km
- Treffauer 5 km
- Ackerlspitze 6 km
- Ellmauer Halt 6 km
- Scheffauer 7 km
Natural Beauty
- Tuxeck 5 km
- Kaiserkopf 6 km
- Sonneck 6 km
- Kopfkraxn 6 km
- Gamshalt 7 km
Restaurants & Cafes Nearby
Top dining spots near Kaiserhof Superior
2
Rübezahl-Alm
Austrian restaurant3
Gasthaus Widauer
Restaurant4
Alpengasthof Jägerhütte
Austrian restaurant5
Cafe Restaurant Hermann
Eclectic restaurant6
Memory Cafe Bar Ristorante
Bar7
d'schupf
Bar & grill8
Jausenstation Hochschwendt
BarRatings and review counts: Google Maps, as of October 2026.
FAQ About Kaiserhof Superior
Is Kaiserhof Superior suitable for children and families?
Yes. Children are allowed, and the hotel offers family rooms. If you’re travelling with kids, it’s set up for that kind of stay.
What pool, spa or gym facilities are available at the hotel?
There’s a swimming pool, plus two individual SPA areas spread over 4 floors. Facilities include saunas and steam baths, and there’s also a rooftop mountain pool with panoramic views.
Are pets allowed at Kaiserhof Superior?
Pets can only be accommodated upon request and at a surcharge. Please note that pets are not stated as generally allowed.
Does the hotel offer WiFi?
Yes. WiFi is available, and free WiFi is listed as well.
Is parking available at the hotel?
Yes. There is free parking, and free parking is specifically listed as available for guests.
Is there a lift or elevator at the hotel?
Yes. The hotel has a lift / elevator.
How far is the nearest airport from the hotel?
Salzburg Airport (SZG) is 62 km away by straight-line distance. Innsbruck Airport (INN) is 76 km, and Munich Airport (MUC) is 101 km.
What are the check-in and check-out times?
Check-in is from 03:00 PM to 10:00 PM, and check-out is at 11:00 AM.
Good to Know at Kaiserhof Superior
- Check-in & check-out
- Check-in from 3:00 pm to 10:00 pm
- Check-out until 11:00 am
- Children & extra beds
Children are welcome.
- Accessibility
- Facilities for disabled guests
- Accessible parking
- Wheelchair accessible
Kaiserhof Superior Guest Reviews
9.6
Exceptional
30 reviews
