Haus Helga, Mauterndorf, Austria

Name: Haus Helga
Address: Markt 257, Mauterndorf, Austria, 5570, AT
Rating: 9.8

Haus Helga, Mauterndorf Overview

Haus Helga is a 3-star hotel in Mauterndorf, Austria. Rated 9.8 out of 10 based on 113 guest reviews.

Pfarrkirche hl. Bartholomäus is just 0.1 km away (about 5 min on foot), putting you close to the centre of Mauterndorf. Haus Helga sits 0.3 km from Mauterndorf centre, and guests rate the location 9.8/10.

You’ll find a mix of rooms and apartments, including Double Room options with a private bathroom and Superior or Standard Two-Bedroom Apartments with private bathrooms. Families are well catered for, with children’s playground, a children’s playroom, and family rooms. In guest category scores, service reaches 10/10 and room quality is also 9.8/10.

For relaxation, it offers a Finnish sauna, herbal steam bath, and infrared cabin. You can also make use of free Wi-Fi and free parking on site. Review notes mention minor cleanliness issues and some complaints about room specifics, but overall experience scores 10/10. If you’re arriving by car, parking is free, and a deposit may be required at the property.

Important information

A deposit may be required at the property.

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Should You Book Haus Helga?

Book Haus Helga if you want a top-scoring stay in Mauterndorf, with guest ratings of 9.8/10 overall and 0.3 km to the centre. The trade-off is that some guests reported minor cleanliness issues and complaints about room specifics.

Best For

Families: children are allowed and there are family rooms.
Active travellers: hiking, cycling, skiing, and a tour desk are listed.
Groups needing space: superior and standard two-bedroom apartment options are available.
Food-focused guests: food and beverage scored 10, with excellent breakfast variety mentioned in reviews.

Not Ideal For

Travellers who need guaranteed pet policy clarity: pets are listed as allowed, but it’s not stated as allowed in the facts provided and may require confirmation.
Those sensitive to room details: some complaints about room specifics and minor cleanliness issues were reported.

What to Expect

Check-in runs from 02:00 PM to 11:00 PM, with check-out at 10:00 AM. Free parking is available on site. WiFi is listed, and breakfast in the room is offered. For leisure, there’s a terrace and garden, plus sauna and massage services are listed; skiing and hiking are also on the activity list.

Location Intelligence

Haus Helga is 0.3 km from Mauterndorf centre. Pfarrkirche hl. Bartholomäus is 0.1 km away, and Burg Mauterndorf is 0.6 km away (about 10 min on foot).

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Rooms & Comfort at Haus Helga

Double Room

30 m²
Sleeps 3
Queen bed
Mountain View

These spacious rooms have a private bathroom and a flat-screen TV with cable channels. Some rooms have a balcony with mountain views.

Private bathroom
Shower
Desk

Superior Two-Bedroom Apartment

67 m²
Sleeps 6
Extra-large double bed (Super-king size) + Sofa bed + Extra-large double bed (Super-king size)
Mountain View

This spacious apartment has a balcony with mountain views, 2 bedrooms, a living room featuring a flat-screen TV with cable channels, a kitchen with a dining area, and a bathroom.

Kitchen
Private bathroom
Shower

Standard Two-Bedroom Apartment

45 m²
Sleeps 4
Extra-large double bed (Super-king size) + 2 × Twin bed

This apartment has a private entrance, 2 bedrooms, a living room featuring a flat-screen TV with cable channels, a small kitchen with a dining area, a bathroom, a sauna, and an infrared cabin.

Kitchen
Private bathroom
Shower
Coffee machine

Haus Helga Facilities & Amenities

General

Non-smoking rooms Heating Terrace Family rooms Garden Pets allowed BBQ facilities Laundry Fishing Cycling Fax/photocopying Soundproof rooms Ironing service Packed lunches Hammam Non-smoking throughout Sun terrace Daily housekeeping Designated smoking area Shared lounge/TV area Minimarket on site Special diet menus - on request Allergy-free room Kids' outdoor play equipment Indoor play area Public transport tickets Outdoor furniture Fruits Pet bowls Badminton equipment Guest rooms disinfected between stays Cleaning standards that are effective against Coronavirus Physical distancing rules followed Hand sanitizer in guest room and key areas Cashless payment available Fire extinguishers First aid kit available Sanitized tableware & silverware Invoice provided Guests can opt-out any cleaning services during stay Smoke alarms Shared stationery like menus, pens are removed Process in place to check health of guests Access to health care professionals Face masks for guests available Thermometers for guests provided by property Archery

Activities

Hiking Tour desk Horse riding Golf course Tennis court Children's playground Skiing Table tennis Ski storage Mini golf Board games/puzzles

Food & Drink

Room service Breakfast in the room Barber/beauty shop Grocery deliveries Shared kitchen Kid-friendly buffet Coffee Shop on site Laundry washed per local authority guidelines Physical distancing in dining areas Food delivered to guest room Screens / Barriers between staff and guests for safety Delivered food - securely covered Breakfast takeaway containers

Internet

WiFi available Free WiFi

Parking & Transport

Parking Free Parking Airport shuttle Airport shuttle (additional charge) Shuttle service (free) Shuttle service

Pool & Wellness

Sauna Massage services Spa/wellness center

Reception Services

Express check-in/check-out Private check-in/check-out Concierge service ATM/cash machine on site Staff adhere to local safety protocols Contactless check-in/check-out