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ALFA hotel, Serfaus Overview
ALFA hotel is a 4-star hotel in Serfaus, Austria. Rated 9.4 out of 10 based on 20 guest reviews.
Double Room Mountain Side comes with a shower and a TV, plus a safety deposit box and hair dryer. For a simpler option, the Single Room also includes a shower and TV, with a refrigerator and bathrobe.
The hotel sits 0.3 km from the centre of Serfaus, in Madatschen. Guests have rated it highly for service (9.8/10) and overall experience (9.8/10), with cleanliness also scoring 9.3/10. The lowest category score is still strong at 9.2/10 for value for money.
Inside, you can use the fitness centre and the spa area with an indoor pool, sauna and hammam. After time on the slopes, there’s ski storage with a boot dryer, plus a terrace for downtime.
Room options include Double Room facing the street, Double Room Mountain Side, Single Room, and Family Room with Balcony. Children are allowed, and the property offers family rooms, so it can work well for family travel. Free parking is available, and WiFi is offered throughout the hotel.
Important information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A deposit may be required at the property.
Should You Book ALFA hotel?
Book ALFA hotel if service, cleanliness, and location matter most, with guest scores of 9.8 overall and 9.8 for service. The trade-off is that pets are not clearly confirmed as allowed in the booking policies, despite “Pets allowed” appearing in the facilities list.
Best For
- Service-focused travellers: service scored 9.8/10, with “Excellent service” in the review summary.
- Families: children are allowed and there’s a Family Room with Balcony.
- Active travellers: the hotel lists a fitness centre, sauna, spa/wellness centre, skiing, ski storage, and hiking.
- Food-led trips: food and beverage scored 9.3/10, with “High-quality food” in the review summary.
Not Ideal For
- Travellers bringing pets: pets are not stated in the policies, even though “Pets allowed” appears under facilities.
What to Expect
Check-in is from 03:00 PM to 08:00 PM, and check-out is at 11:00 AM. Free parking is available. Expect on-site facilities including a swimming pool, sauna, spa/wellness centre, restaurant, bar, and WiFi. For arrival timing, you’ll need to inform the property in advance, and special requests are subject to availability and possible extra charges.
Location Intelligence
ALFA hotel is 0.3 km from the Serfaus centre, in Madatschen. Pfarrkirche Maria Himmelfahrt Serfaus is 0.5 km away (about 10 min on foot). Several nearby restaurants and bars are within about 0.1–0.4 km.
Rooms & Comfort at ALFA hotel
Double Room facing the street
- 22 m²
- Sleeps 2
- Queen bed
Modern room facing the street with a balcony and a bathroom.
- Private bathroom
- Shower
- Safety deposit box
- TV
Single Room
- 20 m²
- Sleeps 1
- Twin bed
Modern room with a flat-screen cable TV, a Street Side, and a bathroom. Some rooms have a balcony.
- Private bathroom
- Shower
- Safety deposit box
- TV
Double Room Mountain Side
- 30 m²
- Sleeps 2
- Queen bed
These modern rooms are on the south side of the building and feature a bathroom. All rooms on the south side have a balcony.
- Private bathroom
- Shower
- Safety deposit box
- TV
Family Room with Balcony
- 36 m²
- Sleeps 3
- 2 × Twin bed + Queen bed
Modern room with a balcony, and a bathroom. It consists of 2 separate bedrooms.
- Private bathroom
- Shower
- Safety deposit box
- TV
ALFA hotel Facilities & Amenities
General
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Cycling
Ironing service
Hammam
Non-smoking throughout
Sun terrace
Daily housekeeping
Shared lounge/TV area
Minimarket on site
Special diet menus - on request
Allergy-free room
Lockers
Outdoor furniture
Sun umbrellas
Shallow end
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Thermometers for guests provided by property
Key card access
Broadcast Live sport events
Activities
Hiking
Tour desk
Skiing
Ski storage
Board games/puzzles
Ski pass vendor
Beach
Sun loungers or beach chairs
Food & Drink
Restaurant
Bar
Kid meals
Snack bar
Wine/champagne
Coffee Shop on site
Laundry washed per local authority guidelines
Physical distancing in dining areas
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Internet
WiFi available
Free WiFi
Parking & Transport
Parking
Free Parking
Valet parking
Private parking
Parking garage
Electric vehicle charging station
Pool & Wellness
Fitness facilities
Fitness center
Swimming pool
Sauna
Spa/wellness center
Pool with view
Heated pool
Indoor pool
Steam room
Fitness/spa locker rooms
Reception Services
Luggage storage
Safety deposit box
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
ALFA hotel Photos
ALFA hotel Location in Serfaus
Closest Airports
- Innsbruck Airport (INN) 61 km
- Bolzano Airport (BZO) 85 km
- Sankt Gallen Altenrhein Airport (ACH) 93 km
What's Nearby
- Pfarrkirche Maria Himmelfahrt Serfaus 0.5 km
Top Attractions
- Laudegg Castle 6 km
- Furgler 7 km
- Berneck Castle 9 km
- Burg Bideneck 9 km
- Pfroslkopf 10 km
Natural Beauty
- Zwölferkopf 4 km
- Schönjöchl 4 km
- Urgsee 6 km
- Unterer Spinnsee 6 km
- Oberer Spinnsee 6 km
Restaurants & Cafes Nearby
Top dining spots near ALFA hotel
2
Haus Claudia
Restaurant3
Restaurant-Cafe Claudia
Restaurant4
VAYA St. Zeno
Restaurant5
NEBA to go
Pizza takeaway6
INCONTRO Gin & Cocktailbar
Bar7
George Pub
Bar8
Patschi I Aprés Ski Serfaus
BarRatings and review counts: Google Maps, as of October 2026.
FAQ About ALFA hotel
What score is highest and lowest for ALFA hotel guests?
Cleanliness, service, location, room quality, amenities, value for money and food and beverage are all very high. The lowest category score is value for money at 9.2/10, while the highest scores reach 9.8/10 for service and overall experience.
Which restaurants and bars are within walking distance of ALFA hotel?
MEINS & DEINS (0.1 km) and Haus Claudia (0.1 km) are nearby restaurants. For drinks, INCONTRO Gin & Cocktailbar (0.1 km) and George Pub (0.2 km) are also within a short walk.
Does the hotel have a pool, spa or gym?
Yes. There’s an indoor pool, hot tub, saunas, a steam bath, and a spa/wellness centre. A fitness centre is also available, along with a hammam.
What room types are available at the hotel?
You can choose a Double Room facing the street, a Single Room, a Double Room Mountain Side, or a Family Room with Balcony. Each room includes features such as a shower and TV, plus a safety deposit box and refrigerator.
What are the check-in and check-out times?
Check-in runs from 03:00 PM to 08:00 PM. Check-out is at 11:00 AM.
Which sights are closest to the hotel?
Pfarrkirche Maria Himmelfahrt Serfaus is 0.5 km away (about 10 min on foot). For wider views, Laudegg Castle is 6 km away and Furgler is 7 km away.
Are children welcome, and is it suitable for families?
Yes. Children are allowed, and the hotel has family rooms. That makes it practical for trips with children.
Is WiFi available at the hotel?
Yes. WiFi is available, and free WiFi is offered.
Good to Know at ALFA hotel
- Check-in & check-out
- Check-in from 3:00 pm to 8:00 pm
- Check-out until 11:00 am
- Children & extra beds
Children are welcome.
ALFA hotel Guest Reviews
9.4
Exceptional
20 reviews
