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Hôtel Innes by HappyCulture, Toulouse

Hotel8.6 3,618 reviews

13 Bis Rue Matabiau, Toulouse, France

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Guest rating
8.6
Very good 3,618 reviews
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Top facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
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Hôtel Innes by HappyCulture, Toulouse Overview

Hôtel Innes by HappyCulture is a 4-star hotel in Toulouse, France. Rated 8.6 out of 10 based on 3,618 guest reviews.

Hôtel Innes by HappyCulture in Toulouse, France, is a luxurious 4-star hotel located at 13 Bis Rue Matabiau. It is best for families and couples seeking a blend of comfort and style. Just a short walk from the Jeanne d’Arc Metro stop, the hotel provides easy access to local attractions like the Basilica of Saint-Sernin, which is 1.5 km away, and the vibrant Capitole de Toulouse, only 1 km from the hotel. The modern design of the rooms is complemented by key amenities such as air conditioning and non-smoking rooms, ensuring a pleasant stay. Guests can enjoy room service or relax in the elegant lobby after a day of exploring. The exceptional hospitality of the staff sets this hotel apart, making every guest feel welcomed. With its prime location and thoughtful amenities, Hôtel Innes is an ideal base for discovering the rich culture and history of Toulouse.

Important information

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies. Only pets under 10 kg are permitted.Please note that parking is limited. Parking reservations are not possible.When booking more than 5 rooms, different policies and additional supplements may apply.Some Classic rooms are located on the 7th floor. The elevator goes to the 6th floor and then you must walk up stairs from the 6th to the 7th floor.Please note that the parking is limited, if necessary preferential rates are granted at the partner Jeanne d'Arc parking (164 feet from the hotel) on request from reception.Outside visits are prohibited to protect the safety of our employees and customers as much as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.Parking is subject to availability due to limited spaces.

Should You Book Hôtel Innes by HappyCulture?

Worth booking for most travelers: it’s a well-reviewed 4-star option (8.6/10 from 3,618 reviews) with strong comfort basics like air conditioning and non-smoking rooms, plus the convenience of express check-in/out. Choose it especially if you want an easy Toulouse base near the metro and major sights.

Best For

  • Families wanting a comfortable, 4-star stay with children allowed and practical services like luggage storage and express check-in/out
  • Couples looking for a stylish, comfortable base with good overall guest sentiment (8.6/10) and quick access to central attractions
  • Pet owners who want to travel with their pets since pets are allowed
  • Travelers who value transport access and walkability, given the short walk to the Jeanne d’Arc Metro stop and nearby cultural sights like Musée des Augustins and Pont Neuf

Not Ideal For

  • Travelers who strongly prefer very early check-in, since check-in starts at 03:00 PM
  • Light sleepers who are sensitive to any street or neighborhood activity, since the hotel is in an active central area near transport and attractions (no specific noise issue is stated, but urban locations can vary by room)
  • Those who need a specific airport transfer setup, since the data only provides distances (Toulouse-Blagnac Airport is 8 km; Carcassonne Airport is 88 km) rather than service details

What to Expect

You arrive at a 4-star property on Rue Matabiau and settle in with the convenience of express check-in/out and room service. The surrounding area feels well-connected, and you can get moving quickly thanks to the nearby Jeanne d’Arc Metro stop. On a typical day, you can walk to nearby highlights like Musée des Augustins and Pont Neuf, then head farther out toward Les Abattoirs. In the morning, the routine is straightforward with an 11:00 AM check-out and the option to store luggage if you’re not leaving immediately, aligning with the generally positive guest feedback reflected in the high review score.

Location Intelligence

The hotel’s location near the Jeanne d’Arc Metro stop makes it practical for getting around Toulouse without relying solely on taxis. It’s also within walking distance of Musée des Augustins (about 1.2 km) and Pont Neuf (about 1.8 km), while Les Abattoirs is roughly 2.5 km away. For day trips, Cité de l'Espace is about 5 km from the hotel, and Toulouse-Blagnac Airport is 8 km away.

Is Hôtel Innes by HappyCulture Worth the Price?

Average Price 145 € per night
From 90 € per night
Cheapest Month August best time to book

Per night, 7-night stay, 2 adults · checked 26th April 2026

Rooms & Comfort at Hôtel Innes by HappyCulture

Hôtel Innes by HappyCulture Facilities & Amenities

General
Non-smoking rooms Air conditioning Pets allowed Lift / Elevator Fax/photocopying Non-smoking throughout Shared lounge/TV area Guest rooms disinfected between stays Cleaning standards that are effective against Coronavirus Physical distancing rules followed Hand sanitizer in guest room and key areas Cashless payment available Fire extinguishers First aid kit available Sanitized tableware & silverware Guests can opt-out any cleaning services during stay Smoke alarms Shared stationery like menus, pens are removed Guest room sealed after cleaning Process in place to check health of guests Face masks for guests available Security alarm Thermometers for guests provided by property Key card access Television in common areas Vegetarian menu options available
Activities
Board games/puzzles
Food & Drink
Room service Coffee Shop on site Physical distancing in dining areas Screens / Barriers between staff and guests for safety Delivered food - securely covered Snack bar/deli Wine release events
Internet
Free wired internet Internet access
Parking & Transport
Self parking (surcharge) Covered parking Garage
Reception Services
Luggage storage Express check-in/check-out Safety deposit box Concierge service Staff adhere to local safety protocols Contactless check-in/check-out Front desk (limited hours) Express check-in

Hôtel Innes by HappyCulture Photos

Hôtel Innes by HappyCulture, Toulouse – photo 1
Hôtel Innes by HappyCulture, Toulouse – photo 2
Hôtel Innes by HappyCulture, Toulouse – photo 3
Hôtel Innes by HappyCulture, Toulouse – photo 4
Hôtel Innes by HappyCulture, Toulouse – photo 5

Hôtel Innes by HappyCulture Location in Toulouse

Closest Airports

  • Toulouse-Blagnac Airport 8 km
  • Carcassonne Airport 88 km

What's Nearby

  • Jeanne d’Arc Metro Stop 0.1 km
  • Gare Matabiau 0.5 km
  • Capitole de Toulouse 1 km
  • Basilique Saint-Sernin 1.5 km
  • Jardin des Plantes 1.8 km

Top Attractions

  • Cité de l'Espace 5 km
  • Musée des Augustins 1.2 km
  • Pont Neuf 1.8 km
  • Les Abattoirs 2.5 km

City Walks

  • Rue Saint-Rome 0.5 km
  • Place du Capitole 1 km
  • Canal du Midi 1.2 km
  • Quartier Saint-Cyprien 1.5 km

Restaurants & Cafes Nearby

Top dining spots near Hôtel Innes by HappyCulture

1

Le Bibent

French
4.7

A historic brasserie offering exquisite French cuisine in a stunning setting.

2

L'Atelier de François

French
4.6

A cozy spot known for its innovative dishes and warm atmosphere.

3

Le Cénacle

French
4.5

An elegant restaurant famous for its seasonal menus and refined presentation.

4

La Table de l'Opéra

Mediterranean
4.5

Offers a delightful mix of Mediterranean flavors in a stylish environment.

5

Restaurant des Arcades

Italian
4.4

A charming Italian restaurant renowned for its homemade pasta and friendly service.

6

Le Puyricard

Café
4.3

A delightful café perfect for enjoying coffee and pastries in a relaxed setting.

7

Café des Artistes

French
4.3

A vibrant café that combines art and cuisine, perfect for brunch.

8

L'Entrecôte

French
4.2

Famous for its steak-frites and secret sauce, a must-visit for meat lovers.

9

Chez Émile

French
4.1

A local favorite known for its classic French dishes and welcoming vibe.

10

Bistro d'En Face

French
4.0

A quaint bistro offering a seasonal menu and a cozy atmosphere.

FAQ About Hôtel Innes by HappyCulture

Is Hôtel Innes by HappyCulture family-friendly?

Yes, Hôtel Innes by HappyCulture is family-friendly and welcomes children, making it an excellent choice for families visiting Toulouse.

Does Hôtel Innes by HappyCulture allow pets?

Yes, pets are allowed at Hôtel Innes by HappyCulture, ensuring that you can bring your furry friends along during your stay.

What is the check-in and check-out time at Hôtel Innes by HappyCulture?

Check-in at Hôtel Innes by HappyCulture is from 03:00 PM to 12:00 AM, while check-out is at 11:00 AM.

How far is Hôtel Innes by HappyCulture from the nearest metro station?

Hôtel Innes by HappyCulture is conveniently located just 0.1 km from the Jeanne d’Arc Metro Stop, providing easy access to the city.

What attractions are near Hôtel Innes by HappyCulture?

Hôtel Innes by HappyCulture is close to several attractions, including the Basilica of Saint-Sernin, which is 1.5 km away, and the Capitole de Toulouse, just 1 km from the hotel.

Can I enjoy room service at Hôtel Innes by HappyCulture?

Yes, room service is available at Hôtel Innes by HappyCulture, allowing guests to dine in the comfort of their rooms.

Is the area around Hôtel Innes by HappyCulture noisy?

The area around Hôtel Innes by HappyCulture is generally quiet, making it a comfortable place for relaxation while still being close to the city's attractions.

What makes Hôtel Innes by HappyCulture a good choice for business travelers?

Hôtel Innes by HappyCulture offers amenities like express check-in/check-out and fax/photocopying services, making it suitable for business travelers.

Good to Know at Hôtel Innes by HappyCulture

Check-in & check-out
  • Check-in from 3:00 pm to 12:00 am
  • Check-out until 11:00 am
Children & extra beds

Children are welcome.

Pets

Pets are allowed.

Taxes & fees
  • City tax (USD 4.05 per adult, per night) – not included, usually paid at the hotel
  • VAT (10%) – included in the price
Other policies
  • Groups: When booking more than 4 rooms, different policies and additional supplements may apply.
  • Parking: Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
  • Internet: WiFi is available in all areas and is free of charge.
  • Children and extra bed policy: Children of any age are allowed.Children up to and including 2 years old stay for free when using an available cot.Children up to and including 3 years old stay for free when using an existing bed.You haven't added any extra beds.Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Pets: Pets are allowed. Charges may be applicable.

Hôtel Innes by HappyCulture Guest Reviews

8.6
Very good

3,618 reviews

Cleanliness 8.4
Service 9.2
Location 9.2
Room Quality 7.7
Amenities 8.5
Value for Money 8.6
Food and Beverage 8.7
Overall Experience 8.9
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